💡 Give your customers flexible access to funds with overdraft
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💡 Give your customers flexible access to funds with overdraft
Last updated September 1, 2025
Theresa Sunday
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Hello there! 👋
Happy new month and welcome to September! 🌞
Two thirds of the year are already behind us. Back in January, many of us set ambitious plans and goals; September is the time to bring those intentions full circle, measure results, and push forward to finish strong. 💪
For us at Lendsqr, it’s all about helping you maximize this last quarter with the right tools, insights, and support to turn those plans into real wins.
In this month’s newsletter, you’ll find the latest updates, smarter ways to boost efficiency, and a glimpse of what’s ahead in our ecosystem.
Let’s dive in! 🚀
What’s New
💡 Give your customers flexible access to funds with overdraft (Line of Credit)
Not every borrower needs a lump-sum loan. Sometimes, customers prefer flexibility which gives them the ability to access funds when they need them, repay, and draw again within a set limit. That’s exactly what a line of credit offers: more choice and control compared to traditional loan products.
With our latest update, you can now set up line of credit products directly from the admin console. The setup is simple, configurable, and designed to put you in charge of tailoring flexible credit options that suit your customers’ needs.
We’ve also rolled out optimizations on the web app, so once your line of credit products are ready, they fit seamlessly into the borrower’s journey. The result? Happier customers, stronger engagement, and a lending experience that keeps you one step ahead. 🚀
📲 Engage your customers better with the new engagement cards
Keeping your customers engaged just got easier. With our new App Engagement Cards, you can now set up dynamic banners that display directly on your customers’ dashboards. These cards are perfect for sharing updates, promoting new loan products, highlighting savings opportunities, or even reminding customers about repayments.
Setting them up directly from the admin console is simple, you can design and publish cards that speak directly to your audience. They show up front and center when customers log in, making sure your most important messages never go unnoticed.
Penalty fees are sometimes necessary in lending, but they can also be one of the biggest sources of confusion for both lenders and borrowers. To make things more transparent, we’ve updated the penalty fee calculation table on the admin console. Every penalty fee applied now comes with additional descriptions, giving you a clear view of how each fee is calculated and applied.
For lenders, this means no more guesswork when reviewing penalty charges and you’ll always have the context you need at your fingertips. For borrowers, it builds trust by ensuring they understand exactly what they’re being charged for.
Use Case
Imagine a customer misses a repayment deadline and a penalty fee is
applied. Instead of just seeing a number, you and your team can now
quickly review the description in the admin console, confirm how the
fee was calculated, and provide a transparent explanation if the
customer asks. This level of clarity strengthens relationships and
reinforces your reputation as a fair and transparent lender.
🔍 Smarter decisions with the savings balance check feature
Not all loans should be approved the same way, especially those tied to savings multipliers. With our new savings balance validation feature, the system can now automatically check whether a customer has the required savings balance (up to a specified amount) before confirming their loan eligibility.
This ensures that your lending rules are followed consistently, helping you reduce risk while giving customers a fair and predictable borrowing experience. It also aligns your products more closely with customer behavior, encouraging savings while maintaining loan discipline.
Use Case
A borrower applies for a loan product that requires a minimum savings balance of ₦50,000.
With the new savings balance check, the system instantly verifies their
account before approval.
If the requirement isn’t met, the borrower is clearly notified, saving your team manual
checks
and ensuring only qualified applications move forward.
🖱️ Design your form with drag and drop and no-code
Customizing forms should feel effortless, not technical. Soon, you’ll be able to design loan applications and customer forms through a simple drag-and-drop interface. Want to add a new field, rearrange questions, or tailor the journey for different products? You’ll do it all in minutes — no code, no developer requests.
Why It Matters
Every lender runs things a little differently. With drag-and-drop, your forms finally
adapt to your process, not the other way around.
💸 Disburse funds to many accounts at once
Disbursing loans one at a time can be time-consuming, especially when you’re managing high volume. The upcoming bulk disbursement feature will let you push out multiple loans in a single click, making operations faster while keeping customers happy with instant access to funds.
📥 Set up your collections for many borrower at once
Manual collections are just as critical as disbursements and just as repetitive. Our upcoming bulk collections feature will let you handle multiple repayments in one sweep, reducing manual effort and ensuring your portfolio stays healthy.
Why it matters: Less admin time for your team means more focus on strategy, while your borrowers benefit from smoother, on-time processing of repayments.
Why It Matters
Less admin time for your team means more focus on strategy, while your
borrowers benefit
from smoother, on-time processing of repayments.
✅ Approval workflow beyond loans
Approvals shouldn’t stop at loan requests. From product changes to system updates, key decisions in lending need accountability. That’s why we’re expanding our approval workflows beyond loans, giving you structured governance across your entire operation.
Use Case
Imagine updating interest rates or changing penalty structures. With
approval workflows, these changes can now go through a proper review
chain before going live,
keeping your business compliant, transparent, and secure.
🌐 A brand-new app for your customers
And perhaps the most exciting update: we’re rebuilding the lender web app from the ground up. This isn’t just a facelift, it’s a complete rethink of how your customers interact with the platform. Expect a cleaner, faster, and more intuitive experience designed to put everything they need right at their fingertips.
From applying for loans to tracking repayments, customers will enjoy a sleek, user-friendly experience that feels modern and effortless. And for lenders, that translates into higher engagement, happier borrowers, and fewer support headaches.
For more information about these features and updates, view our changelog or to schedule a consultation on navigating them, please reach out to us at growth@lendsqr.com and we’ll be more than happy to help. Remember, your satisfaction fuels our commitment to excellence.
If you’re a non-profit or development finance institution (DFI), it should be easier to run a lending program if you're already doing the hard part of reaching people most others won’t.
So what is Lendsqr, and how does it work? What makes Lendsqr the go-to platform for lending? Explore its key features and how they can help you build a thriving loan business.
The end-to-end loan management software that’s rewriting the rules for lenders globally by offering enterprise-grade features without the enterprise-grade costs.