📖 Docs.lendsqr.com is live with fresh guides and documentation

Hello there! 👋

Happy new month and welcome to August! 🌞

Just like that, 7 out of 12 months are in the rearview mirror, and the countdown to year-end has officially begun. For us at Lendsqr, this is a time to refine and refocus as we work to ensure you have the tools and support you need to finish the year strong. 💪

Whether you’re reviewing your lending goals, ramping up for Q4, or just trying to make the most of what’s left in 2025, we’re right here with you every step of the way.

We’ve rounded up the latest product updates, smarter tools to boost your efficiency, and a few exciting things happening in our ecosystem.

Let’s dive in! 🚀

What’s New

📂 Book loans or upload loan schedules in bulk

Have a backlog of loans from field agents or other platforms that you want to bring into Lendsqr? Or maybe you’re migrating customer loan data from another system? Now, you can upload entire loan schedules in one go and start tracking repayments directly from your admin console. It’s a game-changer for lenders handling offline or semi-digital processes who still want full visibility into repayment performance. Want to see how it works? Watch a quick demo).

Try the bulk loan upload today and get all your loans into one trackable system.

Learn more

🧮 Upload transactions in bulk

If you’re reconciling repayments from an external source or updating wallet balances across multiple accounts, this feature saves you serious time. Instead of adding transactions one at a time, you can now upload all of them in a single spreadsheet. It’s fast, accurate, and cuts down on human error. (You can also check out a quick demo to see how it works in action.)

Head to your admin console and keep your records tidy with bulk transaction uploads.

Learn more

💼 Create savings plans on the admin console

Some customers prefer not to use a web app or just don’t have the tech access. Others might be migrating from a previous savings system. Now, you can manually create savings plans for these users right from your admin console. This is perfect for onboarding non-digital users or syncing up historical savings data so everything is trackable in one place.

Set up a plan manually and give every customer a chance to grow their savings.

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🏦Fund savings plans directly from the admin console

Ever receive a customer’s savings payment in cash or via bank transfer outside of Lendsqr? Now you can manually fund their savings plan right from the admin console. This ensures every contribution is properly recorded, even if it came from outside the system. It’s perfect for reconciliations and maintaining accurate balances.

Try it now by visiting any customer profile on your console and funding a plan.

Learn more

📖 We’ve upgraded our documentation for you

We’ve launched a brand-new home for all your support needs. At docs.lendsqr.com, you’ll find clear, updated guides, walkthroughs, and documentation to help you get the most out of Lendsqr. We’ve been hard at work reviewing and rewriting articles to make them simpler and more helpful so you can spend less time figuring things out and more time lending.

Bookmark it now and explore the improved experience today.

Learn more

What’s Better?

🧮 Smarter engine for penalties and fees

Have you ever looked at a customer’s loan and struggled to explain where the penalty came from or how fees were applied? You’re not alone. Our previous engine for calculating penalties wasn’t always intuitive, and it made reconciliation harder than it should be. Now, we’ve completely rebuilt it.

Penalties and fees are calculated more accurately and displayed clearly on the loan details page in your admin console. No more guessing. No more confusion.

📆 History for loan schedule updates is now available

Ever updated a loan schedule and later needed to trace what changed or who made the update? Now you can. We now have a history log that shows every modification made to a loan’s schedule, including dates, amounts, and the admin user responsible.

This makes it easier to audit changes, resolve disputes, and stay in control of your loan records.

📨 View sent emails as comments on customer profiles

Need to check what communication has been sent to a customer before reaching out again? We’ve made it easier by surfacing email notifications directly as comments on the customer’s profile. Whether it’s a repayment reminder, mandate update, or loan disbursement notice, it’s now all visible in one place.

This helps your support team stay aligned and prevents repeated or conflicting communication.

Visit a customer profile today to see their email trail right where you need it.

What’s Cooking?

🍲 Ability to disburse loans in tranches

Let’s say you’re offering a ₦5M business loan, but your policy requires the customer to meet certain milestones before receiving the full amount. Now, you don’t have to disburse the entire loan at once. With the upcoming tranche disbursement feature, you’ll be able to break a loan into parts and disburse in stages as conditions are met.

This gives you better control, reduces risk, and helps ensure responsible lending.

📡 Credit reporting to credit bureaus

Lenders need credibility, and borrowers need accountability. That’s why we’re working on seamless credit bureau reporting for all your customers’ loan activities. With this, you’ll be able to automatically report repayment behavior — both good and bad — to licensed credit bureaus.

It improves the credit ecosystem, discourages serial defaults, and helps responsible customers build trust.

🔁 Ability for customers to request refinancing

Sometimes customers are in good standing but struggling to meet current repayment terms. Instead of defaulting, they can now request a refinance from the web app allowing them to restructure their loan with new terms. This gives you the flexibility to retain good customers and reduce NPLs.You’ll review requests, approve or decline, and manage new schedules, all from your admin console.

For more information about these features and updates, please reach out to us at [email protected] and we’ll be more than happy to help. Remember, your satisfaction fuels our commitment to excellence.