We’ve officially entered a new month, a new quarter, and the second half of the year. It’s the perfect time to reflect on how far you’ve come, refocus on your goals, and set the pace for the months ahead.
Whether the last quarter was fast-paced or gave you room to breathe, the next six months will play a big role in shaping how your year ends.
If you’re looking to strengthen your credit strategy, improve collections, streamline operations, or scale your lending business with confidence, we’ve got you covered.
In this edition, we’re sharing product updates, improvements, and upcoming features designed to help you lend smarter, reduce risk, and grow with confidence.
What’s New
📝 Improved forms management module
Managing forms across different parts of your lending operation is now much simpler. We’ve redesigned how you manage your forms into a centralized module where you can create and reuse forms across multiple workflows instead of maintaining them separately.
Forms can now be attached to loan products,customer onboarding, and other processes throughout your organization. This gives you a single place to manage every form while ensuring a consistent experience wherever customer information needs to be collected.
We’ve also introduced language variants for forms. If your organization serves customers in multiple languages, you can now create different language versions of the same form. Customers will automatically see the appropriate version when applying for a loan, requesting a service, or completing any other workflow. This makes it easier to deliver a localized experience without duplicating your processes.
Address verification is now built directly into the lending journey. Previously, teams had to manually verify customer addresses outside the platform, adding extra work and slowing down application reviews.
With the new Address Verification feature, customers can verify their addresses directly from your web application using our integrated verification provider. This helps reduce manual effort while improving the quality and reliability of the address information your team receives.
You can also make address verification a mandatory step during loan applications. If enabled, applicants must successfully verify their address before they can continue with their application, helping you enforce your onboarding requirements from the start.
The platform currently supports verification for home, work, business, and custom addresses, giving you the flexibility to collect the address types that best fit your lending process.
We’ve added Paystack as a new direct debit provider, giving you another reliable way to automate loan repayments.
Unlike traditional direct debit setups that often require delayed activation fee confirmation, Paystack automatically confirms the activation fee and refunds it to the customer once the mandate has been successfully activated. Customers only need to link their bank account once, regardless of the repayment amount, creating a much smoother activation experience.
This integration reduces friction during mandate setup while helping lenders get borrowers ready for automated repayments more quickly.
To enable this for your users, simply reply to this email with the word ‘PAYSTACK’.
📄 Improve document compliance with additional forms
Collecting supporting documents is now more than just requesting a file upload. You can now attach forms to the documents you require from customers, allowing you to collect additional information alongside each submission.
This makes it possible to gather context about a document before it reaches your operations team. You can also add validation rules to the form to verify the information provided, helping confirm that the document meets your requirements before it is submitted for review.
By capturing and validating the right information earlier in the application process, your team spends less time following up on incomplete submissions and reviewing documents that are missing key details. The result is a smoother review process, improved document compliance, and faster decision making.
We’ve made significant improvements to our disbursement service to help loan funds reach your customers even faster.
Behind the scenes, we’ve optimized the disbursement flow to improve how requests are processed, reducing delays and creating a more efficient experience from loan approval to payout. While the process remains familiar to your team, these performance improvements help ensure customers receive their funds more quickly, allowing you to deliver a faster and more reliable lending experience.
📊 Export more service transaction records 🆖
Keeping track of service transactions is now much easier with an improved export experience.
Previously, transaction exports were limited to the 50 most recent service transactions, making it difficult to retrieve historical records for reporting, reconciliation, or audits. You can now export significantly more transaction data, with support for records going back as far as one year.
Exports are available in both CSV and Excel formats, giving you the flexibility to work with your data in the tool of your choice. Whether you’re preparing reports, reconciling transactions, or performing operational reviews, you now have access to a much broader transaction history whenever you need it.
We’re working on a new notification system that will keep your team informed about important activities happening across your organization, right from the admin console.
Instead of constantly checking different parts of the platform, you’ll receive timely notifications for key events as they happen. Whether it’s important operational updates, actions that require your attention, or system events, you’ll be able to stay informed quickly.
📱 MTN MoMo Integration for Rwanda 🇷🇼
We’re expanding our payment integrations with support for MTN Mobile Money (MoMo) in Rwanda.
Once available, lenders operating in Rwanda will be able to use MTN MoMo for both loan disbursements and collections. This will provide borrowers with a payment method they already know and trust, while giving lenders another convenient channel for moving funds and collecting repayments.
The integration is designed to make digital lending more accessible in the Rwandan market by supporting one of the country’s most widely used payment methods.
🎨 A refreshed admin console experience
We’re continuing to improve the admin console with a series of UI enhancements designed to make the platform more intuitive and enjoyable to use.
These updates focus on improving navigation, consistency, and usability across the application. As they’re rolled out, you can expect a cleaner interface, better-organized pages, and a smoother experience for your team as they carry out their day-to-day operations.
If you’re a non-profit or development finance institution (DFI), it should be easier to run a lending program if you're already doing the hard part of reaching people most others won’t.
So what is Lendsqr, and how does it work? What makes Lendsqr the go-to platform for lending? Explore its key features and how they can help you build a thriving loan business.
The end-to-end loan management software that’s rewriting the rules for lenders globally by offering enterprise-grade features without the enterprise-grade costs.
