When to adopt a collection system and when manual follow-up works better
The decision to move from manual follow up to an automated collection system depends on a mix of volume, customer segments, and the type of engagement the lender wants to maintain.
A cultural view of loan defaults in Uganda
Uganda’s experience illustrates that solving the problem of defaults is not simply about adjusting loan terms or improving credit scoring. It requires an understanding of the cultural frameworks that guide how people borrow, how they prioritize repayments, and how they perceive the consequences of failing to meet their obligations.
How to secure a loan without collateral
Loans are frequently tied to collateral. However, what isn’t commonly known is that not all loans require it. So how do lenders handle such risky loans?