Key KPIs every digital lender should track month-over-month
Lender information

Key KPIs every digital lender should track month-over-month

Lending KPIs show the operational strength of the business and the quality of decisions being made across credit, risk, pricing, and customer acquisition.

Frequently asked questions about open banking in Africa
How to

Frequently asked questions about open banking in Africa

This FAQ is written for people who are trying to make sense of how open banking affects real operations.

A cultural view of loan defaults in Kenya
Industry Information

A cultural view of loan defaults in Kenya

Executive summary  From 2019 to 2024, Kenya experienced a steady rise in personal and consumer loan defaults, driven not just by economic challenges, but deeply rooted cultural behaviors, social expectations, and shifting attitudes towards debt. While formal banks, microfinance institutions, and mobile lenders expanded access to credit, repayment struggles mirrored longstanding cultural and communal dynamics. […]