How to design a customer centric lending product
A good product is one which fits and addresses specific needs of the market. It’s almost impossible to gain market share or domination without tailoring one’s offerings to the needs of customers.
4 alternative lending channels to reach underserved borrowers
Most African countries need easier access to credit. While there has been substantial progress over the past decade, access to finance remains a daunting constraint in Africa. So, how do we connect with these underserved populations and bring credit closer to them?
A borrower’s right to data privacy is not negotiable
A borrower’s right to data privacy is not negotiable. Nothing gets your heart racing several miles per minute like the chance that you may not recover your loans, but that fear can never justify invading a borrower’s privacy. Responsible lending means collecting only the data you truly need and nothing more. Borrowers privacy is a fundamental right, and it must never be compromised.