5 reasons why borrowers don’t come back
Many lenders focus heavily on acquisition but overlook a quieter, more costly problem: why borrowers don’t return. The truth is, repeat borrowing isn’t just about need; it’s about experience. When customers encounter hidden fees, rigid repayment structures, slow disbursements, poor communication, or feel unsupported during moments of financial stress, they remember. And when the next need arises, they don’t come back, they look elsewhere. Understanding these friction points is critical, because in lending, retention is often the clearest signal of trust earned or lost.
Why and how to migrate from Loandisk to Lendsqr
For whatever reason you decide to migrate from Loandisk to Lendsqr, rest assured that the grass is greener on this side.
How open banking affect credit bureaus in Nigeria
This article breaks down how open banking is already influencing credit bureaus in Nigeria, what lenders are seeing today, and how the relationship between open banking and credit reporting is likely to evolve in the near future.