What do borrowers want from lenders?
How to

What do borrowers want from lenders?

Understanding what borrowers truly want goes beyond offering quick loans or competitive rates. Today’s borrowers value transparency, speed, flexibility, and a seamless digital experience. They want lenders who communicate clearly, offer fair terms, and provide support when it matters most. Meeting these expectations is not just about attracting customers, it’s about building trust, loyalty, and long-term relationships in an increasingly competitive lending market.

Key providers for lenders in Malawi: Credit scoring, KYC, and payment
Industry Information

Key providers for lenders in Malawi: Credit scoring, KYC, and payment

Today, we’ll look at some of the key providers in Malawi from those developing credit scoring models to KYC and payment services providers.

Are lenders evil for charging high interest rates?
Lending

Are lenders evil for charging high interest rates?

The average lender today typically charges 4% — 10% per month (48% — 120% per year). Whoa. It makes you wonder how they recover loans at these rates. At first glance, it seems outrageous, even exploitative but there’s more to the story when you consider the risks and costs lenders face in Nigeria’s financial landscape.