The impact of AI in loan underwriting and collections in Zambia
Zambia's loan underwriting methods can't keep pace with the country’s financial needs. This article explores how AI is being applied to underwriting and collections in Zambia, the limitations it seeks to solve, and the opportunities it presents for building a better financial system.
How to turn first-time borrowers into repeat customers
Turning first-time borrowers into repeat customers requires more than just approving a loan, it depends on the entire experience from application to repayment. When borrowers encounter clear terms, fast disbursement, and supportive communication, they are far more likely to return. Consistency, transparency, and thoughtful follow-up all play a role in building trust over time. For lenders, focusing on these moments can transform one-time users into long-term, loyal customers.
Managing your net worth across bank accounts
Handling numerous bank accounts can be a hassle so here are some tips to help you with proper management of all of your accounts: