5 signs you’re not ready for lending automation
Lender information

5 signs you’re not ready for lending automation

This article outlines five signs that your lending business may not yet be ready for automation and how to close those breaches to build a foundation that supports sustainable, intelligent lending.

A cultural view of loan defaults in Kenya
Industry Information

A cultural view of loan defaults in Kenya

Executive summary  From 2019 to 2024, Kenya experienced a steady rise in personal and consumer loan defaults, driven not just by economic challenges, but deeply rooted cultural behaviors, social expectations, and shifting attitudes towards debt. While formal banks, microfinance institutions, and mobile lenders expanded access to credit, repayment struggles mirrored longstanding cultural and communal dynamics. […]

The 5 best Freshchat alternatives for in-app chat for lenders
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The 5 best Freshchat alternatives for in-app chat for lenders

Lendsqr already integrates with Freshchat for seamless chat support – but are there other Freshchat alternatives that offer even more flexibility for lenders?