When silence speaks volume: communicating with defaulters 101
Lender information

When silence speaks volume: communicating with defaulters 101

For small and medium lenders, communicating with defaulters is like walking a tightrope. Do it well; you might salvage the relationship and recover your money. Handle it poorly, and you risk losing not just your funds but also your reputation.

Why you should digitize your Ajo lending business
How to

Why you should digitize your Ajo lending business

Savings and investment have been an integral part of our local community from pre-colonial times. This largely due to the communal nature of the African community – we naturally tend to look out for each other, even where finances are concerned. The advent of formal and structured financing avenues have not completely substituted the thrift […]

How the bad debt expense formula helps lenders track risk
Lender information

How the bad debt expense formula helps lenders track risk

What starts as a basic calculation of bad debt becomes a useful tool to guide decisions across the lending cycle.