What are virtual accounts and how do they work?
FAQs

What are virtual accounts and how do they work?

From understanding their inception to deciphering their inner workings, come with us as we explore the ins and outs of virtual accounts especially in Nigeria. 

How lenders should prepare for the new credit guarantee era
Industry Information

How lenders should prepare for the new credit guarantee era

The following guidance grounded in NCGC’s own structure, principles and announcements explains how banks and fintechs can get ready internally, shape the right loan offerings, align their credit and risk frameworks, educate borrowers, and coordinate across teams for this new guarantee-driven lending ecosystem.

How to communicate with delinquent borrowers
FAQs

How to communicate with delinquent borrowers

Delinquent borrowers — whose loans are past due and remain unpaid — often challenge even the most empathic lenders who excel at customer communication. Learn how to communicate with them today