How to use psychological triggers in your debt collection messages
Growth marketing

How to use psychological triggers in your debt collection messages

This article breaks down how to apply specific psychological triggers in your debt collection messages in a way that increases voluntary repayment and preserves long-term customer relationships.

Nigeria’s Banks and Other Financial Institutions Act
Industry Information

Nigeria’s Banks and Other Financial Institutions Act

This article walks through Nigeria's Banks and Other Financial Institutions Act in a way that connects the legal provisions to how lending businesses actually operate.

Loan business vs. Lending business: A difference every lender should know
Lender information

Loan business vs. Lending business: A difference every lender should know

One is run as a corporate machine with risk and compliance models, and the other is based on flexibility, personal contact, and sometimes punitive penalties for non-repayment.