How do lenders handle failed direct debit attempts?
This article walks through how lenders actually handle failed direct debit attempts in practice. It focuses on what finance and operations teams need to understand, from root causes and notifications to retries, customer communication, dispute handling, and compliance considerations
Frequently asked questions on USSD channel for loans
This FAQ explains how the USSD loan channel works, what users can do on it, and what to know when troubleshooting or setting it up.
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