The risks and benefits of mobile apps for financial inclusion
Read about the pros and cons of using mobile apps as a tool for financial inclusion
When to adopt a collection system and when manual follow-up works better
The decision to move from manual follow up to an automated collection system depends on a mix of volume, customer segments, and the type of engagement the lender wants to maintain.
How direct debit or debit orders works in Zambia
Direct debit, a payment mechanism allowing automatic recurring deductions from a customer’s account to pay bills or loans....