Frequently asked questions about Opay
Borrower information

Frequently asked questions about Opay

This article answers the most frequently asked questions about Opay to help you understand how the platform works.

How to communicate with delinquent borrowers
FAQs

How to communicate with delinquent borrowers

Delinquent borrowers — whose loans are past due and remain unpaid — often challenge even the most empathic lenders who excel at customer communication. Learn how to communicate with them today

Key providers for lenders in Uganda: Credit scoring, KYC, and payment
Industry Information

Key providers for lenders in Uganda: Credit scoring, KYC, and payment

Credit bureaus, credit scoring systems, Know Your Customer (KYC) protocols and payment providers form the core of any sustainable lending operation in Uganda. Why are these tools essential? Let’s look at some numbers.