How the New FCCPC Regulation Will Shape Consumer Lending: Audience Q&A
We had a vibrant turnout at our recent webinar, “How the New FCCPC Regulation Will Shape Consumer Lending,” with professionals from banks, fintechs, microfinance institutions, cooperative societies, and digital lenders joining us to unpack how Nigeria’s updated consumer-credit rules will impact their businesses. Below is a detailed Q&A capturing the highlights, from compliance and licensing […]
How to train field agents for compliant debt recovery
This article breaks down how lenders can build a structured, modern training framework that supports compliant and effective debt recovery.
Building the right culture in your lending business
Culture is a critical requirement for any business to achieve its business objectives. As the popular saying goes, “culture eats strategy for breakfast”. Well-thought out strategies, processes, policies, frameworks and models; without an enabling culture won’t return desired corporate values for any organization. A lending business, like any other business requires the right culture to […]