Frequently asked questions on direct debit mandates for loan repayment
Industry Information

Frequently asked questions on direct debit mandates for loan repayment

Direct debit mandates have become a common tool for loan repayment, helping lenders automate collections and reduce missed payments. But for many borrowers and even lenders, questions still arise around how these mandates work, what consent really means, and how disputes or cancellations are handled. From setup and authorization to compliance and customer protection, understanding the key aspects of direct debit is essential for building a smooth, transparent, and trustworthy repayment process.

Key KPIs every digital lender should track month-over-month
Lender information

Key KPIs every digital lender should track month-over-month

Lending KPIs show the operational strength of the business and the quality of decisions being made across credit, risk, pricing, and customer acquisition.

A cultural view of loan defaults in the Philippines
Lender information

A cultural view of loan defaults in the Philippines

The cultural bedrock of family and community in the Philippines suggests that, for better or worse, social norms will continue to shape how loans are taken and repaid.