When silence speaks volume: communicating with defaulters 101
For small and medium lenders, communicating with defaulters is like walking a tightrope. Do it well; you might salvage the relationship and recover your money. Handle it poorly, and you risk losing not just your funds but also your reputation.
The rise of retail finance in South Africa and what it means for modern lenders
South Africa’s retail finance space needs better execution solutions that work at the margins. This article explores how retail finance in South Africa is evolving and what’s driving the growth.
How lenders should prepare for the new credit guarantee era
The following guidance grounded in NCGC’s own structure, principles and announcements explains how banks and fintechs can get ready internally, shape the right loan offerings, align their credit and risk frameworks, educate borrowers, and coordinate across teams for this new guarantee-driven lending ecosystem.