How do lenders handle failed direct debit attempts?
Lender information

How do lenders handle failed direct debit attempts?

This article walks through how lenders actually handle failed direct debit attempts in practice. It focuses on what finance and operations teams need to understand, from root causes and notifications to retries, customer communication, dispute handling, and compliance considerations

5 signs you’re not ready for lending automation
Lender information

5 signs you’re not ready for lending automation

Lending automation can greatly improve efficiency and scalability, but it works best when the right systems and processes are already in place. If your operations are still disorganized, your data is inconsistent, or your team relies heavily on manual decision-making, automation may create more problems than it solves. Recognizing the signs that your organization may not yet be ready for automation can help you avoid costly mistakes and prepare properly for a smoother transition.

What is the Credit Card Act and why was it introduced?
Industry Information

What is the Credit Card Act and why was it introduced?

In the years before 2009, credit cards had become one of the most common forms of consumer borrowing in the United States. By 2008, household credit card debt had climbed past $900 billion, according to Federal Reserve data, and card issuers were enjoying some of their most profitable years. The business model was clear: interest […]