How to get a lending license in Ethiopia
How to

How to get a lending license in Ethiopia

The National Bank of Ethiopia is cautious, but there is room for those lenders who can offer good and affordable credit.

5 reasons why borrowers don’t come back
Borrower information

5 reasons why borrowers don’t come back

Many lenders focus heavily on acquisition but overlook a quieter, more costly problem: why borrowers don’t return. The truth is, repeat borrowing isn’t just about need; it’s about experience. When customers encounter hidden fees, rigid repayment structures, slow disbursements, poor communication, or feel unsupported during moments of financial stress, they remember. And when the next need arises, they don’t come back, they look elsewhere. Understanding these friction points is critical, because in lending, retention is often the clearest signal of trust earned or lost.

A cultural view of loan defaults in Zambia
Industry Information

A cultural view of loan defaults in Zambia

This report analyzes loan defaults in Zambia from 2019 to 2024 through a cultural lens, focusing on personal and consumer lending.