A cultural view of loan defaults in Kenya
Industry Information

A cultural view of loan defaults in Kenya

Executive summary  From 2019 to 2024, Kenya experienced a steady rise in personal and consumer loan defaults, driven not just by economic challenges, but deeply rooted cultural behaviors, social expectations, and shifting attitudes towards debt. While formal banks, microfinance institutions, and mobile lenders expanded access to credit, repayment struggles mirrored longstanding cultural and communal dynamics. […]

The hidden cost of running multiple disjointed platforms
Lender information

The hidden cost of running multiple disjointed platforms

Every naira, pound, rand, or dollar spent on technology in lending should make loan processing, collections, and decision-making better.

How to compare loan offers properly
Borrower information

How to compare loan offers properly

Comparing loan offers properly requires looking beyond the headline amount or how quickly funds are disbursed. Key factors such as interest rates, repayment terms, fees, penalties, and overall transparency all play a critical role in determining the true cost of a loan. For borrowers, understanding these details helps avoid hidden costs and poor financial decisions, while for lenders, it highlights the importance of clear, competitive, and well-structured offerings in a crowded lending market.