All you need to know about core banking applications
How to

All you need to know about core banking applications

So what exactly is a core banking system? At its most basic, it’s the central software platform banks use to manage customer accounts, process transactions, handle deposits and withdrawals, and oversee everything from loan disbursements to compliance checks.

Collect smarter, not harder: Ethical debt collection with technology
How to

Collect smarter, not harder: Ethical debt collection with technology

As a digital lender, how can technology be ethically employed for effective debt recovery? To find out how...

A cultural view of loan defaults in Kenya
Industry Information

A cultural view of loan defaults in Kenya

Executive summary  From 2019 to 2024, Kenya experienced a steady rise in personal and consumer loan defaults, driven not just by economic challenges, but deeply rooted cultural behaviors, social expectations, and shifting attitudes towards debt. While formal banks, microfinance institutions, and mobile lenders expanded access to credit, repayment struggles mirrored longstanding cultural and communal dynamics. […]