5 reasons why borrowers don’t come back
Many lenders focus heavily on acquisition but overlook a quieter, more costly problem: why borrowers don’t return. The truth is, repeat borrowing isn’t just about need; it’s about experience. When customers encounter hidden fees, rigid repayment structures, slow disbursements, poor communication, or feel unsupported during moments of financial stress, they remember. And when the next need arises, they don’t come back, they look elsewhere. Understanding these friction points is critical, because in lending, retention is often the clearest signal of trust earned or lost.
Credit bureaus, credit scoring, and payments providers for lenders in Botswana
In Botswana’s lending sector, it’s not the interest rate or marketing budget that’s the most powerful tool—it’s the invisible mechanics that decide who gets approved, how money flows, and what risks lenders are willing to take. The real game-changers are credit bureaus, credit scoring models, and payment providers, and they’re reshaping how loans are managed, […]
Top 5 loan apps for 500 to 10,000 birr in Ethiopia 2025
So, which loan apps truly fulfill their promises? Before we look at the top five that stand out in Ethiopia today, let’s understand some of the basic requirements of most lenders.