How to train field agents for compliant debt recovery
Lender information

How to train field agents for compliant debt recovery

This article breaks down how lenders can build a structured, modern training framework that supports compliant and effective debt recovery.

How to spot risky loan guarantors and protect yourself as a lender
How to

How to spot risky loan guarantors and protect yourself as a lender

A loan guarantor is basically like a secondary borrower. If they can't pay up when the borrower defaults, then having them as a guarantor is pointless.

Let’s help you separate sheep from wolves!
How to

Let’s help you separate sheep from wolves!

We both know that not all customers are the same: some are angels, others are less salubrious; some are good for the money, and others will probably fleece you. How then do you separate the wheat from chaff or the sheep from the wolves?  Or how do you even meet regulatory demands of Know Your […]