Frequently asked questions on direct debit mandates for loan repayment
Direct debit mandates have become a common tool for loan repayment, helping lenders automate collections and reduce missed payments. But for many borrowers and even lenders, questions still arise around how these mandates work, what consent really means, and how disputes or cancellations are handled. From setup and authorization to compliance and customer protection, understanding the key aspects of direct debit is essential for building a smooth, transparent, and trustworthy repayment process.
How to get a business loan in Kenya
The reality for most Kenyan entrepreneurs today is that they're full of ideas but lack the capital to execute. Securing a business loan can be an overwhelming process but in this guide, we've made it easier for you to understand.
A borrower’s right to data privacy is not negotiable
A borrower’s right to data privacy is not negotiable. Nothing gets your heart racing several miles per minute like the chance that you may not recover your loans, but that fear can never justify invading a borrower’s privacy. Responsible lending means collecting only the data you truly need and nothing more. Borrowers privacy is a fundamental right, and it must never be compromised.