Building borrower trust in markets with loan sharks and scams
This article explores the facts behind borrower behavior, highlights where lenders often fail, and sets out ways to close the gap.
How to communicate with delinquent borrowers
Delinquent borrowers — whose loans are past due and remain unpaid — often challenge even the most empathic lenders who excel at customer communication. Learn how to communicate with them today
How to get a lending license in India
The Reserve Bank of India (RBI) has firm compliance requirements, and skipping any step can lead to serious consequences. This guide will walk you through the entire process