What you should expect from Lendsqr in 2026

Hello there! 👋

Happy New Year and welcome to 2026! 🌞

Before we talk about what’s next, we want to say a sincere thank you for entrusting your business to Lendsqr. Your feedback played a huge role in shaping the platform in 2025, and for many of you, choosing Lendsqr proved to be one of the best technology decisions you made for your business. Without any additional cost, we released over 100 new features aimed at improving your platform and overall experience.

This year, we are doubling down on building better, more intuitive tools that make lending simpler, borrowing easier, and support more reliable than ever. From smoother customer journeys to a more resilient support system that is always available when you need it, everything we build in 2026 will be centered around you.

What’s New

🤖 Always-on AI Support

Finding solutions quickly or getting confirmation and helpful  while lending can sometimes be tricky. That’s why we’ve introduced an in-app AI bot on the admin console that is always available 24/7 to help you any time of the day.

It can guide you through common tasks, answer questions, or point you to the right resources immediately. This means no more waiting for support and fewer interruptions in your workflow. With the AI bot always available, help is there whenever you need it, making your day smoother and your work faster.

✍️ Your customers can now append digital signatures to your binding legal documents

Your customers can now upload their actual signature or scribble their signature directly on a digital canvas during the loan application process. This makes approvals more secure, and fully compliant, while giving your customers a seamless, modern experience. 

Before now, customers could only type their name to confirm legal documents, which wasn’t always enough for binding agreements.

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🎨 Your web app has a new look

Earlier this year, we shared our plans to make the customer experience on your web app smoother and more seamless. We are thrilled to announce that the new web app is now live. Your recommendations, feedback, and comments were invaluable.

Here’s what we improved:

• A complete design overhaul – every page, button, and workflow was rethought to make the app visually cleaner and easier to use.
• More intuitive navigation – your customers can now find what they need faster, with fewer clicks and less confusion.
• Better performance and reliability – improvements to code and caching logic make the app faster and more responsive, even during high traffic.

The result is a web app that is not just visually appealing but also smarter, smoother, and built around the way your customers interact with it.

📊 Configurable interest day count

Ever noticed that interest calculations can sometimes feel off or not match your expectations? This often comes down to how days are counted when interest accrues. Different financial institutions use different rules, known as day count conventions, to calculate the number of days between dates and spread interest across a loan period.

With Lendsqr, you can now configure the day count convention for each loan product. This gives you full control over how interest is calculated, ensuring that repayment schedules, interest accrual, and reporting are accurate and predictable. No matter your accounting model or repayment structure, this feature lets you align your loans with your policies while providing clarity and consistency for your customers.

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🔐 Enterprise SSO for Back Office Admins

Remember the frustration of juggling multiple passwords for different tools, or worrying about who has access to sensitive information? With Single Sign-On (SSO), your Back Office admins can now access all the tools they need with a single, secure login.

This not only makes logging in faster and simpler but also strengthens security across your organization. Admins spend less time managing credentials and more time focusing on the work that matters, while you gain peace of mind knowing that access is controlled and secure. It’s a small change that makes a big difference in efficiency and safety.

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What’s Better?

🏠 A better home for Invitations, Guarantor Verification, and Payments

We have done a complete overhaul to make your web app the central hub for key activities. This ensures that everything from sending invites to verifying guarantors and managing payments happens in one place, reducing confusion for your r customers.

Your invitations app, which customers interact with when you send invites or embed in your BNPL flow, has been redesigned and now links directly to your web app. This makes the entire process for loan application via invites more intuitive.This is similar to what has been done for the app your customers’ guarantors engage with to verify their loan and how your customers pay using a custom widget without needing to log into the web app. 

🔄 Flexible multi-bureau configurations

If a credit bureau goes down, you risk inaccurate loan eligibility checks on your customer’s loan requests. With multiple credit bureau support, you can now configure backup providers so that if one fails, another is automatically called. You’re only charged for the bureau used, and your customer eligibility checks stay accurate and uninterrupted.

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⚙️ Simplified settings

Settings that used to feel confusing or scattered on the admin console have now been completely optimized. Finding and adjusting the options you need is now faster and more intuitive, so you can focus on what matters most.

This gives you full control without the frustration, making it quicker to configure your organization’s policies, integrations, and workflows exactly the way you want. Everything is now organized logically, so managing your operations is simpler, smoother, and more efficient.

What’s Cooking?

📝 Public notes & customer comments

Ever wished you could share updates or instructions with your customers in a way that’s visible and interactive? You will soon be able to add public notes and comments directly to a customer’s loan and  loan request. Customers can see these notes and even reply from your web app, making communication transparent and two-way.

This feature will keep  everyone on the same page, reduce back-and-forth emails, and ensure important updates or clarifications reach your customers instantly. It’s a simple way to engage, clarify, and resolve questions faster.

🔔 Notifications for key events

Tracking repayments, approvals, or other critical customer events currently  requires constant manual monitoring. With the new notification system, you’ll get alerts directly on the admin console whenever a repayment is due, completed, or when other important events occur.

This allows you to stay proactive, act quickly when needed, and reduce missed repayments. Notifications ensure that nothing slips through the cracks and give you peace of mind while managing your portfolio efficiently.

For more information about these features and updates, please reach out to us at [email protected] and we’ll be more than happy to help. Remember, your satisfaction fuels our commitment to excellence.