How to provide the best customer experience as a lender
At our last count, we found over 200 loan apps in Nigeria and without a doubt, many more lenders are still building behind the scenes, getting ready to launch. Even though the wide credit gap means there are many potential customers available for the taking, now more than ever is the best time to discover […]
Key providers you need as a lender in Sierra Leone: Credit reporting agencies and more
If you think you have trust issues, try being a lender in Sierra Leone. It’s a constant battle to separate fact from fiction, and every loan feels like a gamble. In the second quarter of 2024, Sierra Leone’s NPL rate fell to 7.5%, a significant drop from 12.1% in 2023. Great news, right? But let’s […]
How some Nigerians get into chronic debt, and how to get out
Let's face it – getting caught in a debt spiral is easier than we'd like to admit. Kiki's story shows how quickly a celebration can turn into a financial nightmare. But here's the good news: there's always a way out, even when things seem hopeless.