How to train field agents for compliant debt recovery
Lender information

How to train field agents for compliant debt recovery

This article breaks down how lenders can build a structured, modern training framework that supports compliant and effective debt recovery.

Frequently asked questions on USSD channel for loans
Lender information

Frequently asked questions on USSD channel for loans

This FAQ explains how the USSD loan channel works, what users can do on it, and what to know when troubleshooting or setting it up.

Can medical debt affect your credit even if you’ve paid it off?
Borrower information

Can medical debt affect your credit even if you’ve paid it off?

The hardest part about medical bills is how little control you have over them. They can show up without warning, and once they go to collections, they stay with you.