How to provide the best customer experience as a lender
Growth marketing

How to provide the best customer experience as a lender

Learn ways you can enhance your customers’ experience to drive retention and grow your customer base

When to adopt a collection system and when manual follow-up works better
Growth marketing

When to adopt a collection system and when manual follow-up works better

The decision to move from manual follow up to an automated collection system depends on a mix of volume, customer segments, and the type of engagement the lender wants to maintain.

What is the National Credit Guarantee Company (NCGC)
Industry Information

What is the National Credit Guarantee Company (NCGC)

So when the Federal Government of Nigeria announced the establishment of the National Credit Guarantee Company Limited (NCGC), expectations were naturally high, but so was the skepticism.