Frequently asked questions about Palm Pay
This article answers the most frequently asked questions about PalmPay, providing clarity for both new and existing users.
5 reasons why borrowers don’t come back
Many lenders focus heavily on acquisition but overlook a quieter, more costly problem: why borrowers don’t return. The truth is, repeat borrowing isn’t just about need; it’s about experience. When customers encounter hidden fees, rigid repayment structures, slow disbursements, poor communication, or feel unsupported during moments of financial stress, they remember. And when the next need arises, they don’t come back, they look elsewhere. Understanding these friction points is critical, because in lending, retention is often the clearest signal of trust earned or lost.
How to get a lending license in Malawi
In Malawi, where approximately 54% of the population lives below the poverty line, accessing financial resources remains a significant challenge. Many Malawians harbor dreams of entrepreneurship, yet the lack of capital often prevents them from turning those dreams into reality. The limited availability of formal lending options leads to missed opportunities and unfulfilled potential, leaving […]