How to turn first-time borrowers into repeat customers
Borrower information

How to turn first-time borrowers into repeat customers

Turning first-time borrowers into repeat customers requires more than just approving a loan, it depends on the entire experience from application to repayment. When borrowers encounter clear terms, fast disbursement, and supportive communication, they are far more likely to return. Consistency, transparency, and thoughtful follow-up all play a role in building trust over time. For lenders, focusing on these moments can transform one-time users into long-term, loyal customers.

5 ways GSI should be improved by the Central Bank of Nigeria (CBN)
Industry Information

5 ways GSI should be improved by the Central Bank of Nigeria (CBN)

Global Standing Instruction (GSI) is one of the most remarkable inventions by the CBN. Now, is the GSI as good as it should be? We don’t think so because every good thing can get better.

How to get a lending license in Malawi
License

How to get a lending license in Malawi

In Malawi, where approximately 54% of the population lives below the poverty line, accessing financial resources remains a significant challenge. Many Malawians harbor dreams of entrepreneurship, yet the lack of capital often prevents them from turning those dreams into reality. The limited availability of formal lending options leads to missed opportunities and unfulfilled potential, leaving […]