Service providers for lenders in Zambia: Credit bureaus, payments providers, KYC, IT providers
Get with the program: lending is not just about disbursing money—it involves calculated risk, smooth operations, and trust. Today, it is a symphony of services working in perfect harmony. Without credit bureaus, how do you gauge whether someone is likely to repay their loan? Without payment providers, how do you ensure the funds get to […]
Who regulates lending in Botswana?
Lending, particularly outside traditional banks, is a growing and tightly regulated sector in Botswana. Whether you're a micro-lender or a fintech company looking to build credit services for the underserved.
5 reasons why borrowers don’t come back
Many lenders focus heavily on acquisition but overlook a quieter, more costly problem: why borrowers don’t return. The truth is, repeat borrowing isn’t just about need; it’s about experience. When customers encounter hidden fees, rigid repayment structures, slow disbursements, poor communication, or feel unsupported during moments of financial stress, they remember. And when the next need arises, they don’t come back, they look elsewhere. Understanding these friction points is critical, because in lending, retention is often the clearest signal of trust earned or lost.

