Frequently Asked Questions on FCCPC’s new consumer lending regulations
Below are answers to common questions from Lenders, compliance teams, and other stakeholders about FCCPC's DEON CL.
When to adopt a collection system and when manual follow-up works better
The decision to move from manual follow up to an automated collection system depends on a mix of volume, customer segments, and the type of engagement the lender wants to maintain.
7 effective debt collection practices and legal considerations
When you choose effective debt collection practices, treat debtors with respect and adhere to the law, you're more likely to collect what you're owed.