How to design a customer centric lending product
A good product is one which fits and addresses specific needs of the market. It’s almost impossible to gain market share or domination without tailoring one’s offerings to the needs of customers.
5 ways GSI should be improved by the Central Bank of Nigeria (CBN)
Global Standing Instruction (GSI) is one of the most remarkable inventions by the CBN. Now, is the GSI as good as it should be? We don’t think so because every good thing can get better.
How to report unethical lenders
There are good and responsible lenders who recover loans ethically, but bad ones exist, too. If you find yourself a victim of predatory and unlawful lending practices, you can seek redress