The risks and benefits of mobile apps for financial inclusion
Mobile apps have become a powerful tool for advancing financial inclusion, bringing credit, savings, and payment services closer to underserved populations. By lowering barriers to access and simplifying user experiences, they enable more people to participate in the financial system. However, this rapid expansion also introduces risks, including data privacy concerns, over-indebtedness, and the rise of unregulated or predatory platforms. Understanding both the opportunities and the challenges is essential for building solutions that are not only accessible, but also safe and sustainable.
5 Freshworks features to improve your customer support team’s productivity
Lendsqr recently partnered with Freshworks to give every lender on our platform $10k credit to use on their customer support channels
7 early warning indicators before default rates spike
Below are seven early warning indicators that consistently show up before default rates begin to climb. These are drawn from transactional patterns, borrower behaviour, and portfolio-level observations that lenders can operationalise without speculation.