How we are using AI and ChatGPT to transform our internal support
Company

How we are using AI and ChatGPT to transform our internal support

We loaded all our existing knowledge base into our internal ChatGPT support system and the results were impressive!

5 Freshworks features to improve your customer support team’s productivity
Company

5 Freshworks features to improve your customer support team’s productivity

Lendsqr recently partnered with Freshworks to give every lender on our platform $10k credit to use on their customer support channels

Effective loan collections for lenders in Zambia
Lender information

Effective loan collections for lenders in Zambia

You can have the best technology, the smartest frameworks, all the dashboards in the world but if your borrower feels like just another number, you’ve already lost. This article explores how rethinking loan collections in Zambia may be the solution to effective repayment.