5 Freshworks features to improve your customer support team’s productivity
Lendsqr recently partnered with Freshworks to give every lender on our platform $10k credit to use on their customer support channels
Building the right culture in your lending business
Building a lending business goes beyond credit models and technology. Culture is the real engine that keeps everything running smoothly. The right culture shapes how teams make decisions, handle risk, serve customers, and adapt to change. In this article, we break down the core elements of a strong lending culture and how they directly influence long-term success.
How to train field agents for compliant debt recovery
This article breaks down how lenders can build a structured, modern training framework that supports compliant and effective debt recovery.