A cultural view of loan defaults in Kenya
Industry Information

A cultural view of loan defaults in Kenya

Executive summary  From 2019 to 2024, Kenya experienced a steady rise in personal and consumer loan defaults, driven not just by economic challenges, but deeply rooted cultural behaviors, social expectations, and shifting attitudes towards debt. While formal banks, microfinance institutions, and mobile lenders expanded access to credit, repayment struggles mirrored longstanding cultural and communal dynamics. […]

Consumer finance software: What it is and why lenders rely on it
Lender information

Consumer finance software: What it is and why lenders rely on it

This article explores ways in which consumer finance softwares change lending. It also look at how lenders can navigate the challenges that come with adoption.

Why Nigerian banks will never win the consumer credit game
Credit Laws

Why Nigerian banks will never win the consumer credit game

Nigerian banks have never been equipped to win the consumer credit game. Their rigid lending practices, heavy collateral requirements, and deep-rooted aversion to retail risk keep everyday borrowers locked out. Fintechs are filling the gap with faster, more flexible solutions, while banks remain stuck in outdated models. Now that we know how important consumer credit is and why it matters, why are banks so ill-qualified to solve the problem?