How some Nigerians get into chronic debt, and how to get out
Let's face it – getting caught in a debt spiral is easier than we'd like to admit. Kiki's story shows how quickly a celebration can turn into a financial nightmare. But here's the good news: there's always a way out, even when things seem hopeless.
How to fix common causes of delinquency in your lending portfolio
Loan delinquency is one of those issues every lender plans for, budgets around, and still worries about. It shows up at first as a few missed repayments here and there, then starts to spread across segments if it is not addressed early.
5 reasons why borrowers don’t come back
Many lenders focus heavily on acquisition but overlook a quieter, more costly problem: why borrowers don’t return. The truth is, repeat borrowing isn’t just about need; it’s about experience. When customers encounter hidden fees, rigid repayment structures, slow disbursements, poor communication, or feel unsupported during moments of financial stress, they remember. And when the next need arises, they don’t come back, they look elsewhere. Understanding these friction points is critical, because in lending, retention is often the clearest signal of trust earned or lost.


