When silence speaks volume: communicating with defaulters 101
For small and medium lenders, communicating with defaulters is like walking a tightrope. Do it well; you might salvage the relationship and recover your money. Handle it poorly, and you risk losing not just your funds but also your reputation.
Top 5 loan recovery providers in Nigeria
Loan recovery can make or break a lending business, especially in Nigeria’s fast-paced credit market. With rising default rates and increasing regulatory pressure, choosing the right recovery partner is now a strategic necessity. In this article, we spotlight five of the most reliable loan recovery providers in Nigeria and what makes them stand out.
A cultural view of loan defaults in Kenya
Executive summary From 2019 to 2024, Kenya experienced a steady rise in personal and consumer loan defaults, driven not just by economic challenges, but deeply rooted cultural behaviors, social expectations, and shifting attitudes towards debt. While formal banks, microfinance institutions, and mobile lenders expanded access to credit, repayment struggles mirrored longstanding cultural and communal dynamics. […]
