5 reasons why borrowers don’t come back
Borrower information

5 reasons why borrowers don’t come back

Many lenders focus heavily on acquisition but overlook a quieter, more costly problem: why borrowers don’t return. The truth is, repeat borrowing isn’t just about need; it’s about experience. When customers encounter hidden fees, rigid repayment structures, slow disbursements, poor communication, or feel unsupported during moments of financial stress, they remember. And when the next need arises, they don’t come back, they look elsewhere. Understanding these friction points is critical, because in lending, retention is often the clearest signal of trust earned or lost.

FCCPC sets deadline for compliance
Industry Information

FCCPC sets deadline for compliance

According to the Commission, operators have had sufficient time to adjust. The Regulations took effect on 21 July 2025, so by January 2026, all lenders would have had more than five months to align their practices with the FCCPC.

Key providers for lenders in Cameroon: Credit scoring, KYC, and payment
Lender information

Key providers for lenders in Cameroon: Credit scoring, KYC, and payment

Let’s look at some of the key players driving this change in Cameroon’s credit ecosystem and how they’re easing up the affairs of lenders.