How to communicate with delinquent borrowers
Delinquent borrowers — whose loans are past due and remain unpaid — often challenge even the most empathic lenders who excel at customer communication. Learn how to communicate with them today
Frequently asked questions on loans powered by Remita
This article explains how Remita Direct Debit works, who can use it, its limitations, and how lenders can leverage it to improve repayment consistency.
A cultural view of loan defaults in the Philippines
The cultural bedrock of family and community in the Philippines suggests that, for better or worse, social norms will continue to shape how loans are taken and repaid.
