Your admin console is now an Android app and on the Google Play Store
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Your admin console is now an Android app and on the Google Play Store
Last updated September 12, 2024
Theresa Sunday
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Hello there! 👋
Happy new month and welcome to June!
As we step into the final month of the second quarter, we hope you’ve been making great strides in your loan business. If there are still targets to hit, don’t worry—there’s plenty of time left this month to accomplish them with Lendsqr by your side.
This June, we are doubling down on improving your loan management operations and ensuring the profitability of your lending business.
Here is an overview of what we have in store for you this month:
What’s New
📱 Your admin console is now an Android app and on the Google Play Store
The Lendsqr admin console now has an Android version that is available for download on the Google Play Store. You can now access all of Lendsqr’s features directly from your mobile device and manage your lending operations on the go. Whether you’re at the office or out in the field, all the features and functionalities of the web console are now accessible from your smartphone or tablet.
Download it today from the Google Play Store and experience the convenience of superior lending operations while on the move.
🔄 Adjutor, your access to Lendsqr’s APIs, has undergone a redesign
Lendsqr has extremely powerful features which you can harness with our API services, Adjutor.
But the platform can be a little difficult to get a grip of. However, following a deep usability assessment where we found that a few things can be made easier, we are excited to tell you about the UX upgrades that we’ve made.
The new design offers a more intuitive interface, improved performance, and enhanced security features. This improved experience ensures that integrating Lendsqr’s services into your existing systems is smoother and more efficient than ever before. Explore the newly designed Adjutor web app and take your lending business’s technological capabilities to the next level.
📝 You can now update customers’ details on the Lendsqr admin console
Keeping your customer information up to date is very important for the smooth management of your lending business operations. With our latest update, you can now easily modify customer details directly from the Lendsqr admin console. This new feature allows for quick edits and updates, ensuring that your records are always accurate and current, saving you time and reducing administrative errors.
Even more importantly, ensuring your customer’s happiness by keeping their information correct as they want it.
💼 Kolo, your all-in-one app for financial management, is now available on the Play Store
Kolo, your key to efficiently managing your finances is now available on Google Play Store. Kolo allows you to see all your bank accounts transactions all in one place. You can even share receipts of your transactions directly from Kolo and add both foreign and Nigerian bank accounts. There is no limit to what you can do on Kolo.
Download Kolo today to streamline your financial management processes and gain better control over your finances.
🗑️ You can now manage liens from your admin console
We understand the frustrations caused by unresolved transactions and the impact they have on your operations. Liens are often created when transactions encounter issues and blocking funds
But these liens can also be a source of frustration for your customers and you.
With our new feature, you can now delete liens directly from the admin console while ensuring that customers don’t take advantage of you. This functionality simplifies lien management, making it easier for you to resolve issues quickly and keep your records clean and up to date.
👥 Your customers can now see their account managers from your web app
Building stronger customer relationships is now easier as your customers can view and contact their account managers directly through your web app. This feature enhances transparency and trust, ensuring your customers always know who to reach out to for direct assistance.
📊 Your customers now land on their dashboard upon successful onboarding
First impressions matter! Now, after successful onboarding, your customers are redirected to their personalized dashboard. This immediate access to their dashboard helps them navigate your services with ease and start applying for loans and your services right away.
💸 You can now trigger manual loan repayment from your customers
In order to improve your loan repayment performance and provide you with more power to get your money back after giving out loans, we have introduced a feature that lets you trigger manual loan repayment from your customer’s wallet, card or Direct Debit mandate. As long as there are funds in these channels, you will be able to get your money back.
We have heard your complaints about the non delivery of OTP to your customers during onboarding or while authenticating transactions. We are now working on resolving OTP delivery issues through USSD to ensure your customers can access their OTP by dialing a USSD code. This improvement aims to enhance the reliability of our authentication process, particularly in areas with limited internet connectivity.
🛠️ Configurable services to extend your business operations
Soon, you’ll be able to configure additional services tailored to your business needs. These customizable options will allow you to expand your service offerings, adapt to market changes, and better meet the demands of your customers.
💰 Collect a percentage of your loan before approving a loan
To mitigate risk and ensure commitment from borrowers, we are developing a feature that allows you to collect a percentage of the loan amount before approval. This pre-loan collection mechanism will help in reducing default rates and securing your lending portfolio.
🚀 Updating your loan disbursement flow
We’re refining the loan disbursement process to make it faster and more efficient. This update will streamline the steps involved, reducing the time it takes for customers to receive their funds and the risks of potential transaction failure. Thus, enhancing their overall experience with your services.
Missed our webinar? Watch the recording here on how you can improve your loan repayment with Direct Debit.
For more information about these features and updates, view our changelog or to schedule a consultation on navigating them, please reach out to us at growth@lendsqr.com and we’ll be more than happy to help. Remember, your satisfaction fuels our commitment to excellence.
If you’re a non-profit or development finance institution (DFI), it should be easier to run a lending program if you're already doing the hard part of reaching people most others won’t.
So what is Lendsqr, and how does it work? What makes Lendsqr the go-to platform for lending? Explore its key features and how they can help you build a thriving loan business.
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