How to grow your customer base as a lender
A solid customer base is a sign of a healthy business and the quarter on quarter growth is a metric that every smart investor peers at with eagle eyes.
How lack of consequence for loan defaults is destroying the African credit ecosystem
Lack of loan default consequences is destroying Africa’s credit ecosystem from the inside out and it's causing a vicious cycle of distrust.
When silence speaks volume: communicating with defaulters 101
For small and medium lenders, communicating with defaulters is like walking a tightrope. Do it well; you might salvage the relationship and recover your money. Handle it poorly, and you risk losing not just your funds but also your reputation.