How do lenders handle failed direct debit attempts?
This article walks through how lenders actually handle failed direct debit attempts in practice. It focuses on what finance and operations teams need to understand, from root causes and notifications to retries, customer communication, dispute handling, and compliance considerations
Why modern lenders need fair debt collection strategies
Debt collection has become one of the most sensitive parts of lending. Borrowers are more informed than ever, regulators in Africa and around the world continue to tighten expectations, and credit markets rely heavily on trust. Recovery still matters for the bottom line, but the way lenders go about it matters even more. A fair, […]
Preparing your income statement as a lender- management accounting 101
Preparing an income statement as a lender goes beyond simple bookkeeping, it is a critical tool for understanding profitability, tracking performance, and making informed decisions. From interest income and fee revenue to loan losses and operating expenses, every line tells a story about how your lending business is performing. For lenders, especially those still building structure, getting this right is essential to managing risk, ensuring sustainability, and gaining clear visibility into where the business is truly making or losing money.