Frequently asked questions on student loans
Borrower information

Frequently asked questions on student loans

Navigating student loans in 2026? From understanding the Repayment Plan to managing borrowing caps, our FAQ guide breaks down everything you need to know.

11 things you need to start a loan business in Rwanda
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11 things you need to start a loan business in Rwanda

You'll need to register your business as a legal entity. But that's only one of 11 things you need to start a loan business in Rwanda.

5 reasons why borrowers don’t come back
Borrower information

5 reasons why borrowers don’t come back

Many lenders focus heavily on acquisition but overlook a quieter, more costly problem: why borrowers don’t return. The truth is, repeat borrowing isn’t just about need; it’s about experience. When customers encounter hidden fees, rigid repayment structures, slow disbursements, poor communication, or feel unsupported during moments of financial stress, they remember. And when the next need arises, they don’t come back, they look elsewhere. Understanding these friction points is critical, because in lending, retention is often the clearest signal of trust earned or lost.