Answering your most asked questions

This week, we’re providing answers to some of the most frequently asked questions about Kolo. That’s right! You’re getting the answers to your most burning questions about your go-to financial management app. 

Let’s dive right in!

Q. What is this ‘Kolo’ all about? 🤔

Kolo is your personal financial management app which unifies all of your financial information in one place. With Kolo, you can view all your balances, view all your bank transactions, track and categorize your expenses, and manage your finances effortlessly without skimming through millions of apps and SMS notifications. 

Q. What do I gain from using Kolo? 🤑

Using Kolo comes with a lot of benefits. With Kolo, you stay updated on your bank balances across all bank accounts.  You’re able to get a grip of all your bank accounts, categorize transactions and filter through to gain relevant insights about your finances. As a plus, you also get aesthetically pleasing transaction receipts for you to share with others.

With Kolo, managing your finances has never been easier or more efficient.

Q. Is my money safe on Kolo? 👀

Your privacy and security are our top priorities. We don’t have any direct access to your bank account to extract any funds and all data processing is handled with the highest level of security to make sure your information is kept safe. As stated in our privacy policy, we don’t share your data with third parties without your consent. Rest assured, your financial information is in good hands with Kolo.

Q. My bank app said I have ₦X but Kolo says I have ₦Y. Why? 😵

It is possible you notice a discrepancy between the balance shown on your bank app and Kolo. Fear not! Nothing happened to your money. At Kolo, we retrieve balances by parsing emails and SMS notifications. Whenever you login to the application and it seems like there’s a difference, simply refresh and resync your account to ensure the most accurate data.

Q. Can I do transfers on Kolo? 🤝

At the moment, Kolo does not support transfers to other accounts. Our primary focus is on providing top-notch financial management tools and tips. But hey, stay tuned for future updates! Maybe soon, maybe never. For now, let’s focus only on your financial information.

Q. Can I save money on Kolo? 🐷

Currently, Kolo does not offer savings features. We just help you keep track of all your finances and provide tips on how to better manage your finances. However, we are always working on expanding our services and functionalities. Keep an eye out for future enhancements!

Q. Does Kolo give out loans 💸

Kolo is not a loan application and so we don’t give out loans. We just help you unify all your bank transactions and manage your finances properly. 

Got any more questions?

Don’t hesitate to send us an email at support@kolo.finance. Our team is always here to help and ensure you have the best experience with Kolo. We’ll be more than happy to hear from you!

Cheers to better financial management 🥂