A deep overview of consumer credit in Zambia
This report provides a clear, practical overview of consumer credit in Zambia from 2019 - 2024. It covers the key loan types in use, major players shaping the space, current regulatory frameworks, and how technology is changing access.
Tala vs Zenka – which is the best in Kenya
If you live in Kenya, you’ve probably had that moment when something unexpected comes up, and suddenly, you need cash fast. Maybe it’s an emergency medical bill, a school fee deadline, or a small business expense that can’t wait. This is where mobile loan apps like Tala and Zenka come in, promising a simple solution […]
How to turn first-time borrowers into repeat customers
Turning first-time borrowers into repeat customers requires more than just approving a loan, it depends on the entire experience from application to repayment. When borrowers encounter clear terms, fast disbursement, and supportive communication, they are far more likely to return. Consistency, transparency, and thoughtful follow-up all play a role in building trust over time. For lenders, focusing on these moments can transform one-time users into long-term, loyal customers.

