How to provide the best customer experience as a lender
At our last count, we found over 200 loan apps in Nigeria and without a doubt, many more lenders are still building behind the scenes, getting ready to launch. Even though the wide credit gap means there are many potential customers available for the taking, now more than ever is the best time to discover […]
How to report defaults to credit bureaus responsibly
This article explains how to report defaults correctly. It covers checking information, notifying borrowers, handling disputes, and keeping proper internal controls.
Key providers for lenders in Tanzania: Credit scoring, KYC, and payment
In this article, we’ll explore some of the key players driving this transformation — from those developing advanced credit scoring models to companies offering KYC solutions that verify identities in remote regions, all working together to build trust between lenders and the millions of Tanzanians eager to invest in their futures.