Building a pre-approval flow that doesn’t feel like a trap
Borrower information

Building a pre-approval flow that doesn’t feel like a trap

A good pre-approval experience shows users exactly what they’re getting, why it matters, and how to proceed without surprises.

How to report unethical lenders
Borrower information

How to report unethical lenders

There are good and responsible lenders who recover loans ethically, but bad ones exist, too. If you find yourself a victim of predatory and unlawful lending practices, you can seek redress

How to track and reduce your loan portfolio’s delinquency rate
Lender information

How to track and reduce your loan portfolio’s delinquency rate

The delinquency rate measures the share of loans in your portfolio that are past due. In simple terms, it’s the percentage of loans with missed payments (often defined as 30, 60 or 90 days late).