When to adopt a collection system and when manual follow-up works better
Growth marketing

When to adopt a collection system and when manual follow-up works better

The decision to move from manual follow up to an automated collection system depends on a mix of volume, customer segments, and the type of engagement the lender wants to maintain.

5 reasons why borrowers don’t come back
Borrower information

5 reasons why borrowers don’t come back

Many lenders focus heavily on acquisition but overlook a quieter, more costly problem: why borrowers don’t return. The truth is, repeat borrowing isn’t just about need; it’s about experience. When customers encounter hidden fees, rigid repayment structures, slow disbursements, poor communication, or feel unsupported during moments of financial stress, they remember. And when the next need arises, they don’t come back, they look elsewhere. Understanding these friction points is critical, because in lending, retention is often the clearest signal of trust earned or lost.

Lendsqr launches in Uganda with AI-powered voice and video analysis to expand access to credit for the informal sector
Press Release

Lendsqr launches in Uganda with AI-powered voice and video analysis to expand access to credit for the informal sector

Lendsqr is officially in Uganda! By leveraging AI-powered voice and video analysis, we are breaking down barriers to credit for the informal sector. Discover how our technology is helping Ugandan lenders drive financial inclusion safely.