How to get a lending license in South Africa

What started as a tiny tuck shop selling ice-cold drinks for Khaya soon evolved into something much bigger. However, it wasn’t long before customers, in between chatting about football and weekend plans, began to ask for small loans — a few rands here, a couple there, just enough to cover groceries or pay school fees. Khaya, ever generous and keen to help, obliged.

At first, it was casual, with a couple of handwritten IOUs and friendly nods of reassurance. But word spread like wildfire. Before he knew it, Khaya wasn’t just the “go-to guy” for snacks. He was also the “go-to guy” for quick cash. Soon, people from all over Soweto and even a few from the neighboring communities were knocking on his door.

What Khaya didn’t see coming was how serious things were about to get. His world was turned upside down when he was reported to the National Credit Regulator (NCR) for illegal lending activities. Instead of earning a respectable income, he was now facing penalties, and his business, built over years, was at risk of being shut down. This story is rooted in reality for many small-scale lenders in South Africa. The credit industry here is heavily regulated, and operating without a license can have severe consequences.

So, if you’re like Khaya and want to transform your informal lending into a legitimate business or want to start lending as a whole, we’ll show you how to get a lending license in South Africa, one that ensures your operations are above board and you and your clients are protected.

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Overview of South Africa’s credit ecosystem

South Africa’s credit ecosystem is diverse and ever-changing, supporting both individuals and businesses. With over 84% of adults having bank accounts, the country has one of the highest financial inclusion rates in Sub-Saharan Africa. However, lending in South Africa is not just about meeting demand; it also involves following a strict set of rules aimed at encouraging responsible lending and preventing people from borrowing too much.

The credit market includes commercial banks, microfinance institutions, and non-bank financial companies, each regulated based on their size and economic impact. As of 2023, the household debt-to-income ratio is around 75%, showing a heavy reliance on credit for everyday expenses. Economic inequalities also leave some groups vulnerable to predatory lending, making consumer protection a top priority for regulators.

The history of inequality in South Africa has made access to finance an important tool for social and economic improvement. However, with a non-performing loan rate of about 10.5% in 2022,  lenders must tread carefully to avoid deepening the cycle of over-indebtedness. While expanding financial access is essential, it’s equally important to ensure that lending practices remain responsible and supportive, helping people improve their lives without falling into the trap of unmanageable debt.

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Regulators of the South African credit ecosystem

Before issuing your first loan, you must get the green light from several powerful gatekeepers. These regulators ensure that lenders operate responsibly and consumers are protected. Here’s who you’ll need to interact with:

National Credit Regulator (NCR)

The NCR is the watchdog of the consumer credit industry. It registers credit providers, debt counselors, and credit bureaus. The NCR’s mission is to ensure that credit is granted responsibly and that consumers are treated fairly. For anyone looking to lend money—whether through personal loans, microfinance, or credit cards — registering with the NCR is mandatory.

Key role

• Registers and licenses credit providers.
• Ensures compliance with the National Credit Act.
• Mediates disputes between credit providers and borrowers.

South African Reserve Bank (SARB)

The SARB, through its Prudential Authority (PA), is responsible for ensuring the financial stability of lending institutions. If you’re looking to start a bank or a non-bank deposit-taking institution, you’ll need to comply with SARB’s stringent capital and governance requirements.

Key role

• Issues licenses for banks and monitors compliance.
• Sets prudential norms for capital adequacy and liquidity.

Financial Sector Conduct Authority (FSCA)

The FSCA oversees the conduct of financial institutions. If you offer lending products that fall under financial services, the FSCA will monitor your practices to ensure that you treat clients fairly.

Key role

• Monitors market conduct.
• Protects financial customers from unfair treatment.

Financial Intelligence Centre (FIC)

This regulator ensures that lenders comply with anti-money laundering and counter-terrorism financing laws. You’ll need to register with the FIC and implement measures to identify and report suspicious activities.

Key role

• Regulates financial institutions for anti-money laundering.
• Ensures compliance with the Financial Intelligence Centre Act.

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Process for getting a lending license in South Africa

To obtain a lending license in South Africa, businesses must adhere to a structured application process and meet specific regulatory requirements established by the National Credit Regulator (NCR). Below is a detailed, consolidated guide to help you navigate through the necessary steps:

Step 1: Determine your business type and license requirements

Before embarking on your lending journey, you must first clarify your business model. Are you envisioning a micro-lending operation, a payday loan provider, or perhaps an expansive banking institution? The specific licensing requirements hinge on your chosen path. Micro-lenders must register with the National Credit Regulator (NCR), while larger financial entities will need a South African Reserve Bank (SARB) license.

Step 2: Prepare your capital

Each category of lender comes with its capital prerequisites. Ensure you have the following minimum share capital in place:

• Banks: R250 million minimum share capital
• Mutual banks: R5 million minimum share capital
• Co-operative banks: R1 million minimum share capital

For lenders starting on a smaller scale, registering as a credit provider may be a more feasible option, as it comes with less stringent capital requirements.

Step 3: Register with the NCR

Once you’ve defined your business type and secured your capital, the next crucial step is registering with the NCR. This process involves submitting:

Application form: Available for download on the NCR website.

Company registration: Proof of your entity’s legal status, whether it’s a company or sole proprietorship.

Certified copies of IDs: For all directors, partners, or trustees involved in the business.

Police clearance: A background check to ensure the absence of a criminal history (no older than six months).

Registration fees:

• Non-refundable application fee: R500
• Branch fee: R250 per branch
• Registration fee: R1,500.

Step 4: Submit supporting documents to the NCR

Once your application is ready, submit all required documents to the NCR’s head office at 127 15th Road, Randjespark, Midrand, PO Box 209, Halfway House, 1685. Processing times typically range from 9 to 12 weeks. Thoroughly verify your documents before submission to avoid delays caused by missing or incorrect information​.

Step 5: Register with the Financial Intelligence Centre (FIC)

Upon receiving your lending license, the next step is registering with the Financial Intelligence Centre (FIC) to adhere to anti-money laundering regulations. Implement robust anti-money laundering measures and establish Know Your Customer (KYC) processes to safeguard your operations​.

Step 6: Meet prudential requirements

If your aspirations lead you to operate as a bank or a non-bank deposit-taking institution, you must comply with the Prudential Authority’s capital and liquidity standards. These standards ensure that your institution possesses the financial resilience necessary to navigate market fluctuations and safeguard client investments​.

Step 7: Special considerations for foreign lenders: 

Foreign lenders must also comply with South Africa’s exchange control regulations. The Financial Surveillance Department (FinSurv) within the SARB oversees cross-border transactions, foreign currency holding, and the repatriation of profits. If you plan to conduct lending activities involving foreign capital, you may need additional approvals under the Currency and Exchanges Act of 1933.

Step 8: Reporting obligations and consumer rights

Once operational, all licensed lenders must report borrower credit data to the NCR-registered credit bureaus. This information contributes to a centralized database that assesses creditworthiness and minimizes default risks in the South African lending ecosystem.

Consumer rights under the National Credit Act

• Borrowers have the right to access their credit reports and dispute inaccurate data. 
• The NCR provides a mediation service for consumers facing unfair treatment by lenders.

You’re legally ready to lend in South Africa

Whether you’re like Khaya, eager to move from informal lending to a fully regulated operation, or an ambitious entrepreneur ready to dive into the financial sector, following the right steps will protect your business and your clients by ensuring compliance with the NCR and other regulators, you’ll not only safeguard your future but also contribute to responsible lending in South Africa. And who knows, with the right foundation, your lending business could grow far beyond Soweto, positively impacting communities everywhere. Let’s get you the technology you need to succeed. Book a free demo now.