How to communicate with delinquent borrowers
Delinquent borrowers — whose loans are past due and remain unpaid — often challenge even the most empathic lenders who excel at customer communication. Learn how to communicate with them today
Urgent10k: Meeting the emergency cash needs of Nigerians
Nigeria’s untapped consumer credit needs currently stands at about N109 trillion. Urgent10k is meeting the emergency cash needs of Nigerians
The impact of AI in loan underwriting and collections in Zambia
Zambia's loan underwriting methods can't keep pace with the country’s financial needs. This article explores how AI is being applied to underwriting and collections in Zambia, the limitations it seeks to solve, and the opportunities it presents for building a better financial system.
