Frequently asked questions on direct debit mandates for loan repayment
Industry Information

Frequently asked questions on direct debit mandates for loan repayment

Direct debit mandates have become a common tool for loan repayment, helping lenders automate collections and reduce missed payments. But for many borrowers and even lenders, questions still arise around how these mandates work, what consent really means, and how disputes or cancellations are handled. From setup and authorization to compliance and customer protection, understanding the key aspects of direct debit is essential for building a smooth, transparent, and trustworthy repayment process.

Building borrower trust in markets with loan sharks and scams
Borrower information

Building borrower trust in markets with loan sharks and scams

This article explores the facts behind borrower behavior, highlights where lenders often fail, and sets out ways to close the gap.

How guarantor structures reduce recovery costs
Growth marketing

How guarantor structures reduce recovery costs

This article is about how guarantor works and why it matters, particularly for lenders in Africa, where the cost of recovery is disproportionately high.