What is the Credit Card Act and why was it introduced?
Industry Information

What is the Credit Card Act and why was it introduced?

In the years before 2009, credit cards had become one of the most common forms of consumer borrowing in the United States. By 2008, household credit card debt had climbed past $900 billion, according to Federal Reserve data, and card issuers were enjoying some of their most profitable years. The business model was clear: interest […]

5 reasons why borrowers don’t come back
Borrower information

5 reasons why borrowers don’t come back

Many lenders focus heavily on acquisition but overlook a quieter, more costly problem: why borrowers don’t return. The truth is, repeat borrowing isn’t just about need; it’s about experience. When customers encounter hidden fees, rigid repayment structures, slow disbursements, poor communication, or feel unsupported during moments of financial stress, they remember. And when the next need arises, they don’t come back, they look elsewhere. Understanding these friction points is critical, because in lending, retention is often the clearest signal of trust earned or lost.

💪🏾 We partnered with Herconomy to give women a better future

💪🏾 We partnered with Herconomy to give women a better future

Hello there! 👋 Happy new month and welcome to November! 🌞 November is here, reminding us that while the year may be winding down, the opportunities are not. As the days grow shorter, the chance to expand your lending business is still within reach. Whether you’re considering introducing new loan products, fine-tuning your existing ones, […]