How to provide the best customer experience as a lender
Learn ways you can enhance your customers’ experience to drive retention and grow your customer base
Why Nigerian banks will never win the consumer credit game
Nigerian banks have never been equipped to win the consumer credit game. Their rigid lending practices, heavy collateral requirements, and deep-rooted aversion to retail risk keep everyday borrowers locked out. Fintechs are filling the gap with faster, more flexible solutions, while banks remain stuck in outdated models. Now that we know how important consumer credit is and why it matters, why are banks so ill-qualified to solve the problem?
Key providers for lenders in Malawi: Credit scoring, KYC, and payment
Today, we’ll look at some of the key providers in Malawi from those developing credit scoring models to KYC and payment services providers.