When to adopt a collection system and when manual follow-up works better
The decision to move from manual follow up to an automated collection system depends on a mix of volume, customer segments, and the type of engagement the lender wants to maintain.
A1 Credit: Using digital channels to give loans to Nigerians and SMEs
A1 Credit is helping millions of Nigerians and small businesses get access to credit without asking for an arm and a leg.
Which is better for loan repayments: Cards or Direct Debit?
A lender’s worst nightmare is being unable to recover loans. This fear has a compelling hold on lenders that many have resorted to scare tactics, harassment and misusing borrowers’ data to force repayment. More often than not, adopting these unethical methods of loan recovery exposes the dire need for improvement of the lenders’ system for […]