How to get started as a lender in Malawi

Raheem stood before his almost empty stall, hands akimbo, his mind racing. Just last week, he had to turn away eager customers because she couldn’t afford to restock. It’s a familiar scene: vibrant market stalls filled with potential, yet many vendors lack the capital to thrive. This is where you come in. Imagine not just being a lender but a helping hand for entrepreneurs like him, empowering them to realize their dreams and, in turn, transforming the economy of Malawi.

Malawi, often celebrated for its rich culture and resilient people, faces a paradox: despite its potential, many entrepreneurs remain underserved by formal financial systems. The Reserve Bank of Malawi (RBM) estimates that less than 20% of small businesses have access to credit​ and accessible financing, which is immense, especially in rural areas, where informal lenders often impose exorbitant interest rates.

The government has recognized this gap, implementing initiatives like the Financial Inclusion and Entrepreneurship Scaling (FInES) project to enhance access to finance for micro, small, and medium enterprises. However, the government can only do so much; individuals have a role in bridging Malawi’s credit gap.

Also read: How to get a lending license in Malawi

XYZs of getting started as a moneylender in Malawi

Whether you’re new to lending or looking to expand your existing operations, this overview will provide you with the insights needed to succeed.

Conduct market research

The first step to launching your lending business is understanding your potential clients. Conduct in-depth market research to identify the specific needs of different segments, whether farmers, traders, or service providers. Learn about the types of loans they require, such as agricultural financing, working capital, or equipment loans. Engaging directly with the community can provide valuable insights into their challenges and aspirations.

A small business owner might need a flexible loan term to manage cash flow, while a salaried employee could benefit from short-term, high-turnover loans that provide immediate relief. For example, while the loan needs of someone making MWK 500,000 per month will differ greatly from those of a market vendor earning MWK 30,000 weekly, both can be accommodated with tailored loan terms that consider their earning schedules and financial capacity.

Also, consider geographic focus and its impact on your loan structure. Urban areas, like Lilongwe, might have a higher demand for quick, easy access to digital loans, as borrowers there are often comfortable with mobile transactions. On the other hand, rural borrowers might have limited access to digital channels and often depend on seasonal income (such as from agriculture) to meet loan payments. Rural loans may, therefore, require longer repayment terms and flexible payment schedules that align with harvest seasons. 

A well-defined, focused product offering, such as short-term loans for emergencies or tailored capital for small business expansion, will keep your customers returning because they recognize the unique value your loans bring to their lives.

Regulations and compliance

In Malawi, starting a lending business requires navigating a complex web of regulations. You must register your business with the Malawi Registrar of Companies and secure a license from the Reserve Bank of Malawi, which regulates the financial sector to ensure that all lenders adhere to fair and transparent practices. The licensing process involves detailed scrutiny, including providing proof of sufficient startup capital to meet regulatory standards for capital adequacy. This requirement ensures that your business can cover losses and stay afloat, even in volatile economic conditions. Additionally, the RBM emphasizes that lenders comply with the Microfinance Act, which outlines specific provisions for microfinance institutions (MFIs) and alternative lenders. This Act mandates not only minimum capital thresholds but also the ethical treatment of borrowers, requiring clear disclosure of terms and compliance with consumer protection laws.

Source your capital

Your next challenge is securing capital for your lending operations. This might involve personal savings, investments from local partners, or lines of credit from established financial institutions. The RBM and various development partners offer funding opportunities targeted at MSMEs, which could be a valuable resource for your lending start-up. Another smart move to consider is on-lending: partnering with microfinance institutions or NGOs to borrow funds and lend them out at higher interest rates. Lendsqr, for example, offers an N1 billion on-lending program for loan businesses like yours. 

Also read: How to get started as a lender in South Africa

Lending infrastructure and technology

Starting out as a lender in Malawi? You’re going to need more than just a strong will to help people and make profit; you’ll need some serious infrastructure to keep things running smoothly. Imagine your loan business is a house: without solid walls and a sturdy roof, it’s only a matter of time before the cracks start showing. You’ll need systems to handle everything — from loan applications and document management to disbursements and collections. Without this, keeping track of who owes what will get overwhelming fast.

Next up: processes. And no, this isn’t just boring paperwork. Think of your processes as the rules of the game that protect both you and your clients. How will you decide who qualifies for a loan? What’s your plan if someone seems risky? You’ll want to map this out clearly so you’re not left guessing. Having well-defined procedures means fewer surprises and less risk of unpaid loans piling up.

Now, let’s talk about legal documentation. It might sound dry, but skipping this step can lead to major headaches down the road. With a solid loan agreement (ideally drafted by a legal expert), you’ll have a clear, binding document that can save you from disputes or complications if a borrower falls behind or questions the terms later on. It’s a safety net, and you’ll be glad to have it.

Finally, let’s bring it all together with technology. If you’re thinking, “Isn’t tech just for big companies?” — think again. The right loan management software can make all the difference. It simplifies verification and decisioning, automates repayments, and tracks borrowers. Platforms like Lendsqr offer end-to-end solutions so you can focus less on the many headaches highlighted above and more on helping your customers. With everything from risk management to collections in one place, you’ll be equipped to grow your lending business without stumbling over the small stuff. 

Marketing and customer acquisition

Getting your lending business in front of potential customers means more than just a few ads; it’s about building trust, educating your market, and showing up where people need you. Start by designing a marketing strategy that speaks directly to the needs and challenges of your target community. Malawi has a range of unique social and economic dynamics, so a one-size-fits-all approach won’t work here. You’ll want to be visible in the local markets, listen to people’s concerns, and position your lending services as a reliable and understanding option. You could set up an information booth at a market. Here, you could offer brief, engaging lessons on financial literacy, explaining things like budgeting, responsible borrowing, and the fundamentals of interest rates. 

Your journey as a lender starts here

With over 54% of the population living below the poverty line and countless entrepreneurs like Raheem facing financial hurdles, your role as a lender is pivotal. You’re not merely a financier; you become an ally in their journey, enabling dreams to materialize in a landscape where access to capital is often a barrier. So, are you ready to make that leap? Book a free demo now.