How to communicate with delinquent borrowers
FAQs

How to communicate with delinquent borrowers

Delinquent borrowers — whose loans are past due and remain unpaid — often challenge even the most empathic lenders who excel at customer communication. Learn how to communicate with them today

Frequently Asked Questions on FCCPC’s new consumer lending regulations
Industry Information

Frequently Asked Questions on FCCPC’s new consumer lending regulations

Below are answers to common questions from Lenders, compliance teams, and other stakeholders about FCCPC's DEON CL.

A deep overview of consumer credit in Rwanda
Industry Information

A deep overview of consumer credit in Rwanda

This report provides an in-depth analysis of Rwanda's consumer lending landscape, covering formal and informal markets, regulatory frameworks, types of credit, key players, and future prospects.