Effective loan collections for lenders in Zambia
You can have the best technology, the smartest frameworks, all the dashboards in the world but if your borrower feels like just another number, you’ve already lost. This article explores how rethinking loan collections in Zambia may be the solution to effective repayment.
Effective strategies to market your loan products
As of 2023, the global lending market was valued at over $7 trillion, with thousands of institutions vying for the attention of borrowers. So, how do you make your loan products stand out in such a full market?
When to adopt a collection system and when manual follow-up works better
The decision to move from manual follow up to an automated collection system depends on a mix of volume, customer segments, and the type of engagement the lender wants to maintain.