Customer count or profitability: which is more important for a lender?
Running a lending business, as is the case with running any other business, requires business owners to make some tough decisions. Most lenders, especially those new to the lending business, are typically faced with the high-consequence question: “What should I primarily focus on -growing my customer count or growing profitably?” The former is concerned with […]
Effective loan collections for lenders in Zambia
You can have the best technology, the smartest frameworks, all the dashboards in the world but if your borrower feels like just another number, you’ve already lost. This article explores how rethinking loan collections in Zambia may be the solution to effective repayment.
The hidden cost of running multiple disjointed platforms
Every naira, pound, rand, or dollar spent on technology in lending should make loan processing, collections, and decision-making better.



