How do lenders handle failed direct debit attempts?
This article walks through how lenders actually handle failed direct debit attempts in practice. It focuses on what finance and operations teams need to understand, from root causes and notifications to retries, customer communication, dispute handling, and compliance considerations
How direct debit works in Malawi
This report provides a deep dive into the direct debit ecosystem in Malawi from 2019 to 2024. It also examines the regulatory framework governing the system.
Why modern lenders need fair debt collection strategies
Debt collection has become one of the most sensitive parts of lending. Borrowers are more informed than ever, regulators in Africa and around the world continue to tighten expectations, and credit markets rely heavily on trust. Recovery still matters for the bottom line, but the way lenders go about it matters even more. A fair, […]


